Return Policy
Not feeling it? We’ve got you.
We want you to love what you wear. If something’s off, you’ve got 30 days from your purchase date to send it back.
Eligibility Check
Make sure your item is:
Unworn, unwashed, and undamaged
Packed in its original gear
Returned within 30 days of your order
If it doesn’t meet the above, we can’t guarantee a refund or exchange.
No Receipts, No Refunds
We need proof of purchase (like your order confirmation or receipt) to process any return. No paper trail, no refund.
Don’t Send It Back to the Manufacturer
Always return your item directly to Silver StreamUnit — never to the product’s brand or factory.
Partial Refunds (Yeah, It Happens)
You might get a partial refund if:
The item shows signs of use or damage
It’s returned after 30 days
It’s missing original packaging
We’ll review it case by case.
The Refund Process
Once your return lands and passes inspection, we’ll email you with the result.
If approved, your refund goes back to your original payment method in a few days. Easy.
Haven’t Seen Your Refund Yet?
Check your bank or payment app
Hit up your credit card company
Still nothing? Email us at
[email protected]— we’ll help out
Promos & Sale Items
Sale items and promo steals? Final sale — no refunds.
Only full-price pieces are eligible for returns.
Exchanges
We’ll hook you up with a replacement if your item is defective or damaged.
Shoot an email to [email protected] with photos and your order details.
Return Shipping
You cover your return shipping. Shipping fees are non-refundable.
If your return is approved, the return shipping cost will be deducted from your refund total.
Returning Items Over $75?
Use a tracked shipping service or add shipping insurance.
We can’t guarantee we’ll receive your return otherwise.
Need Help?
Reach out anytime at: [email protected]
We’ve got your back, always.